Visa Debit Card

• Free Visa^® debit card accepted around the globe and online
• Fast, free, and easy
• Safer than carrying cash
• More convenient and safer than checks
• Easy access 24/7 to funds via ATMs

• Visa's Zero Liability Policy — This policy protects you from unauthorized charges resulting from a lost or stolen debit card or card information. 
• Fraud Monitoring — Continuous monitoring of your Visa Check Card helps detect and prevent suspicious activity.
• 3-Digit Security Code — This number is located on the back of your card and allows you to verify your identity on the Internet and through phone purchase.

The following limits for cash withdrawals and purchases are set for your protection:

• Up to $500.00 for cash withdrawals within a 24-Hour business day period.
• Up to $3,000.00 for purchases within a 24-Hour business day period.

If you need to do transactions that exceed these limits, please contact a Member Service Representative by calling (716) 665-3799, option 2.

• Manage your debit card on your terms
• Free app available for Apple^® or Android™ devices
• Defend against fraud by turning your card on or off
• Manage how your card is used with transaction controls
• GPS capabilities can limit where your card is used
• Set dollar limits and alerts to stay on budget

Learn More

Visit CardNav by CO-OP online for additional information. If you have any questions, please contact us.

Protect Your Visa Debit Card!

• Always keep your Visa Debit Card in a safe place. Do not leave it laying around. 
• No one should have access to the card but you. 
• Keep your Personal Identification Number (PIN) a secret. Never write it down anywhere, especially on the card.
• Never give any information about your ATM card or PIN over the telephone. 

Safety Tips: Using an ATM

• Always be aware of your surroundings, especially at night. 
• Have your ATM card in your hand as you approach the ATM. Refrain from digging through your wallet/purse/bag at any ATM.
• Check for skimming devices Potential indicators can include sticky residue or evidence of an adhesive used by criminals to affix the device, scratches, damaged or crooked pieces, loose or extra attachments on the card slot, or noticeable resistance when pressing the keypad.
• Be careful that no one can see you enter your PIN at the ATM. Use your other hand or body to shield the ATM keyboard as you enter your PIN into the ATM.
• To keep your account information confidential, always take your receipts or transaction records with you.
• Do not count or visually display any money you received from the ATM. Immediately put your money into your pocket or purse and count it later.
• If you are using a drive-up ATM, be sure passenger windows are rolled up and all doors are locked.
• If you leave your car and walk to the ATM, park close in a well lit area and lock your car.
• If it is night time, take another person with you, if at all possible.
• If the lights at the ATM are not working at night, don't use it.
• If shrubbery has overgrown or a tree blocks the view, select another ATM and notify the location with the ATM.

Card Activation & PIN Number

Activate your card as well as choose or change your PIN at your convenience by calling 866-762-0558. You will need to be calling from your primary phone number we have on file for you and answer a security question.

Card Lost or Stolen

To report your card lost or stolen, please contact (716) 665-3799, Option 2, during business hours, or 888-241-2510 during non-business hours. 

ATM Withdrawals

ATM Withdrawals are free up to EIGHT (8) per month. ($0.55 for each additional ATM Withdrawal over eight (8) in one month.)

Purchases with Cash Back

Remember it's a debit card and once you slide your card, it will show you a pin pad. If you don't need any cash back, please press "cancel" and you will be redirected to the signature screen. A credit transaction is more secure for you and beneficial to your Credit Union! Choosing credit keeps the cost of the card down, which in turn, allows the Credit Union to offer the card for free to its Members!

Remember to please press or say "CREDIT"!

Visa International Service Assessment (ISA) Fee

An International Transaction Fee of 1% will be charged on any transaction completed using your GCFCU Visa Debit Card with entities located outside of the United States. This ISA Fee will show up on your statement as a separate transaction.